Help center
How can we help?
Answers to the questions members ask most, grouped by topic.
Getting started
What is Virtual Library?
Virtual Library is an online study space. You join live study rooms with other serious students, run distraction-free focus sessions, track revisions and goals, and stay accountable through daily rankings and streaks. It is not a coaching or content platform — you bring your own study material.
How do I get started?
Create an account, set your exam and daily goal in your profile, then either join a live study room or start a focus session. Your study time is tracked automatically from that point.
Study rooms
How do the study rooms work?
Everyone studies their own material in a shared live room. Hosts keep the room quiet and on track, and the time you spend in the room is added to your daily total. Open the Rooms tab to see which rooms are live and when scheduled rooms start.
Do I have to keep my camera on?
Each room has its own camera and microphone policy, set by the host and shown before you join. Many rooms let you study with your camera off.
Is it safe for female members?
Rooms, live sessions and community groups can be restricted to female members only, so nobody else can join them or see their links. Hosts can remove anyone who breaks the rules, and you can report a problem from inside any room.
Focus mode
What does Focus mode do?
Focus mode runs a full-screen countdown for the duration you choose and keeps your screen awake. It detects every time you leave the focus screen and logs it as a distraction. In strict mode, the time you spend away is removed from your credited study time and ending early needs confirmation.
Can I still use study websites while Focus mode is on?
Yes. Add the sites you study from to your allow list first. They appear as shortcuts on the focus screen, and opening them from there is never counted as a distraction.
Does Focus mode block other apps on my phone or computer?
No. A website cannot block other apps or browser tabs on your device. Focus mode works by detecting when you leave and holding you accountable for it in your stats.
Progress
Is my study time counted in the rankings?
Yes. Time in study rooms and credited focus-session time are added together. The Rankings tab shows daily, weekly and monthly leaderboards, and you can filter by exam or look at a past date.
How does the revision tracker work?
Add a topic on the day you study it. It comes back for revision after growing gaps — by default 1, 3, 7, 14 and 30 days. Mark it revised to move to the next gap, or choose “Forgot it” to start the gaps again. You can set your own gaps for every topic.
How are streaks and goals calculated?
Your streak is the number of days in a row with any recorded study time. Your daily goal is the target you set in minutes. Long-term goals count study hours from the day you create them and can be broken into milestones you tick off.
Community
What communities are available?
Admins add exam-specific WhatsApp and Telegram groups for doubt discussions and material sharing, plus general groups and a female-only community. You see the groups for your own exam first on the Community tab.
How can I find a study partner?
Turn on the study partner option in your profile and add a short note. Other members can then find you by exam or state on the Community tab, and you can search for them the same way. Your email address is never shown.
What are the live sessions?
Scheduled meditation, yoga, mental health and mentorship sessions led by instructors. The Sessions tab lists what is live now and what is coming up, with a join button.
Plans
Is there a free trial?
Yes. New accounts get a free trial. After it ends you need an active plan to join rooms, live sessions and community groups. Your focus timer, revision tracker and goals keep working either way.
How do I pay?
Open Billing from the menu at the top right and complete the checkout. Your plan becomes active as soon as the payment is confirmed.
Still stuck?
If something goes wrong inside a study room, use the “Report a problem” button there and the admin team will be notified.
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